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Help center

Everything you need to set up and run MirrorFill — from your first copy to what happens on a disconnect. Filter, or pick a category below. The full FAQ answers the most common questions in one place.

Getting started

Set up your first copy, learn the leader/follower model, and tour the app.

  • Quickstart
  • Leader & followers
  • App tour
  • Pre-flight checklist
  • Known limitations

Accounts & connections

Connect Rithmic, Tradovate, and Volumetrica (dxFeed) logins, test them, and manage multiple connections.

  • Connect Rithmic
  • Connect Tradovate
  • Connect Volumetrica
  • Systems & gateways
  • Testing a connection
  • Multiple connections

Copy rules & sizing

Copy groups, follower sizing, mini↔micro cross-sizing, order types, and contract rolls.

  • Copy groups
  • Sizing
  • Mini-micro Cross Orders
  • Reverse copy
  • Max clamp & block list
  • How exits copy
  • Marketable-limit orders
  • Editing while running
  • Contract rollover

Risk & safety

The kill switch, daily loss limits, locks, write-offs, and how the engine fixes drift.

  • Engine controls
  • Flatten all kill switch
  • Daily loss limits
  • Risk locks & daily reset
  • Order expiry & write-offs
  • Closing a single position
  • What happens on a disconnect
  • How drift gets fixed
  • Restarting mid-position
  • Rejected orders

Prop firms & compliance

Which firms allow copiers, the policy matrix, news windows, and staying inside the rules.

  • Do firms allow copiers
  • Policy matrix
  • Breach responsibility
  • News windows
  • Across firms
  • Hedging
  • Drawdown sizing
  • Deals directory

Journal & Weekly Review

Auto-mirrored journaling, the metrics, CSV import, and the AI-written Weekly Review.

  • How trades arrive
  • Metrics glossary
  • Tags & strategies
  • CSV import
  • Commissions
  • Deleting data
  • Weekly Review
  • Review e-mail
  • Economic calendar

Billing & your account

Plans and account limits, the trial, managing your subscription, and account security.

  • Plans & limits
  • Trial & checkout
  • Manage billing
  • Payment failed
  • Promo codes
  • Account security
  • Notifications

Troubleshooting

Fix connection failures, sync mismatches, rejected orders, and login problems.

  • Trades not copying
  • Antivirus blocks the connection
  • Tradovate session conflicts
  • Follower doesn't match leader
  • Thin-market behavior
  • Login problems

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© 2026 MirrorFill. Operated from the European Union. Trading futures involves substantial risk of loss and is not suitable for every investor. MirrorFill is a trade-copying tool, not a broker, financial adviser, or signal provider.